Appliance Repair in Whatcom County, WA
Glenn Gentry exceeded all our expectations by going the extra mile to take care of my elderly brother-in-law's refrigerator problem. When it was obvious to Glen that the refrigerator was beyond a cost-effective repair he called around to local dealers and negotiated using his influence to obtain the best possible deal for my brother-in-law on a brand new one. We thank him profusely for helping to make sure that no one took advantage of an elderly person in their time of need.
They are truly amazing. Glenn went out of his way to help me out with my dryer. I had spend half a day on the phone trying to find someone to help me with my dryer. I came across Gentry's Appliance Repair and Glenn's wife answered the phone and was very understanding and even though I wasn't in an area they go to she had Glenn give me a call. When he called me back he was more then willing to do go out of his way to come and help me. When he showed up he was very friendly and kept me in the loop with everything he was doing and showed me what the issue was. Would use them again if I can get him to come back to my area if I have another issue with an appliance.
Gentry tech advised us steps to take over the phone to get our fridge running again after we explained our bottom freezer was OK but upper Fridge not working. His advice saved us a service trip! Fridge is now working! Nice to know integrity still out there. Will definitely call them again for future needs!
Great local company, service person came by my house due to my refrigerator not working. Could have told me anything was wrong and i would have had no idea but the fix was simple and he was in and out. Very honest and trustworthy, would highly recommend.
Really great customer service, totally honest on-site service experience. Will call them again whenever the next thing happens for sure.
Super helpful and great customer service. Same day service. Highly recommend!